Get Customer Service JobsGet Customer Service Jobs

Welcome Ambassador / Bellperson - W Austin - (18003BPB)

  • Marriott International
  • 04/11/20
  • Austin, TX
  • 78701
  • doe / Hourly
  • Full-Time
Here's To Your Journey with W Hotels
Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
We share our guests' passions, providing insider access to what's new and what's next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you're ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

The W Austin, located at 200 Lavaca St, Austin, TX, 78701 is currently hiring a Welcome Ambassador / Bellperson.
Responsibilities include:

Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Move at a speed that is required to respond to work situations (e. g., run, walk, jog). Read and visually verify information in a variety of formats (e. g., small print). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on property premises. Perform other reasonable job duties as requested by Supervisors.

To apply now, go to:
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit to learn more about our workplace culture and career opportunities.
Chat, engage and follow us on social media.
@lifeatmarriott on Snapchat
So, we ask, where will your journey take you?
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job Closed

This position is currently filled/closed/expired, please click here to search for similar positions.

Employer Information

Browse other Customer Service Jobs in Texas

  1. Senior Client Solutions Associate - Healthcare

    Austin, TX
    GLG is seeking Senior Associates for our healthcare-focused Client Solutions team who have a strong interest in excelling at best-...
  2. Customer Service Advisor

    Austin, TX
    Essential Key ResponsibilitiesJob Summary Provides accurate, timely, complete and consistent global customer support involving tel...
  3. Customer Service Supervisor

    Austin, TX
    At DentaQuest, we believe that everyone should live life free of dental disease. As a purpose-driven, double bottom line company t...
  4. Customer Service Representative

    Austin, TX
    Amazing Customer Service opportunity in North Austin! Volt is seeking friendly and dependable people to support a highly desirable...
  5. People Services Center, Specialist (Experience)

    Austin, TX
    if you meet the following qualifications and are interested in this role, please send an updated resume to
  6. Kohl's - Customer Service Sr. Representative -...

    San Antonio, TX
    Job Description: Our Credit / Customer Service Senior Representative builds and strengthens customer loyalty by finding the right...
  7. Customer Solutions Manager

    Austin, TX
    Our client is an established successful (Series C Funding) company. This role is not a traditional focused Sales Account Manager,...
  8. Sales and Customer Service Representative -...

    Austin, TX
    Sales and Customer Service Representative - Hospitality Experience Wanted If you are looking to jump-start your career with a clea...
  9. Customer Service Rep- M-F, $16 an hour!

    Austin, TX
    We are hiring for a Customer Service Representative for one of our biggest clients in Austin, Texas! Position: Account Representa...
  10. Inside Sales Customer Service Representative

    Austin, TX
    Inside Sales Customer Service Representative National Sales Center - Central 7500 Rialto Boulevard, Austin, TX 78735 Want to join...