Get Customer Service JobsGet Customer Service Jobs

Restaurant Sommelier - The Ritz-Carlton, St. Louis - (21003858)

  • Marriott International, Inc.
  • 01/13/21
  • Saint Louis, MO
  • 63105
  • DOE / Hourly
  • Full-Time
Live Fully at Marriott International #1 Leader in Hospitality
At Marriott International, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place.
The Ritz-Carlton St. Louis located at 100 Carondelet Plaza, Saint Louis, Missouri, United States is hiring a Restaurant Sommelier
Responsibilities include:
Issue, open, and serve wine/champagne bottles. Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Update and maintain wine list and MICROS system. Pair and suggest wines that will best complement menu items. Attend wine tastings and develop relationships with vendors. Request new wines and products. Create and update wine lists. Design and implement wine promotions and incentive programs. Monitor and replenish inventory of wine cellar, equipment, and glassware. Train and educate server and bartender staff. Conduct vintage and BIN number checks. Conduct staff wine tastings. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Follow all state and local laws for serving alcohol responsibly. Maintain accurate spill sheet.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
Apply now at
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc. and Great Places to Work Institute, among others.
Chat, engage and follow us on social media. | Facebook | Twitter | LinkedIn | Instagram
Visit to learn more about our workplace culture and career opportunities.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Browse other Customer Service Jobs in Missouri

  1. Customer Service Associate

    Richmond Heights, MO
    Qdoba Food Service Worker (Part-Time) Lindenwood University - St. Charles, MO WE"RE LOOKING FOR AMAZING TEAM MEMBERS TO MAKE A P...
  2. Customer Service Representative ... Commercial...

    Edwardsville, IL
    OVERVIEW At Hortica, we believe people are our competitive advantage. We strive to attract, train and motivate our employees to ke...
  3. Service Advisor

    O'Fallon, IL
    As a Service Advisor, you will own our customer"s experience in the service lane. You are the first point of contact with our cu...
  4. Customer Service Representative

    St. Louis, MO
    CUSTOMER SERVICE ACCOUNT REPS NEEDED We are a rapidly growing firm developing interactive campaigns to acquire new customers, inc...
  5. Remote Customer Service Representative ... Work...

    St. Louis, MO
    Leverage your computer skills to provide customer service, from home! About Arise Arise connects small call center companies, ru...
  6. Customer Service Representative

    St. Louis, MO
    Ref ID: 02423-0011664460 Classification: Customer Service Representative Compensation: $15.20 to $16.00 hourly Join Our Team as...
  7. Customer Service Rep 3

    St. Louis, MO
    Description: Trane is looking for customer service reps to support their dealers and Trane's individual consumers. This person wi...
  8. Customer Service HLS 1

    St. Louis, MO
    Description: Candidate will work on the Customer Service team and will serve as the main point of contact for borrower throughout...
  9. Financial Customer Service Reps -Clayton, MO

    St. Louis, MO
    Kelly Services is seeking experienced Financial Customer Service Reps for our global banking client in Clayton, MO. These are Mond...
  10. Customer Service Representative

    St. Louis, MO
    At Weekends Only, our mission is to save customers money and time, and that experience begins with our people! We accomplish this...