Get Customer Service JobsGet Customer Service Jobs

PM Front Desk Agent - The Ritz-Carlton, New Orleans (170001L7)

PM Front Desk Agent

We make stories like this possible every day. Whether were helping a budding chef create a favorite meal, or an anxious dad find a camera full of memories, were proud to welcome our guests to a home away from home. Because at The Ritz-Carlton, we never forget that we are creating guests for life.

The Ritz-Carlton, New Orleans, located at 921 Canal St, New Orleans, LA, 70112 currently has the following opportunity:

PM Front Desk Agent (170001L7): Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.


We invite you to learn more about this position and apply at: marriott.taleo.net/careersection/7/jobdetail.ftl?job=170001L7


Connect with us on social media to keep up to date on The Ritz-Carlton news, learn more about our culture, and engage with the Careers team on Facebook.

Join The Ritz-Carlton Ladies and Gentlemen. The Art and Soul of Hospitality.

The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job Closed

This position is currently filled/closed/expired, please CLICK HERE to search for similar positions.


Employer Information

Previous Page New Search

Posting of free ads is very easy on this site, which I appreciate very much. This site does an excellent job of keeping up with Repost and Deactivation notices as well which makes my life easier. Thank you for keeping my life simpler.

Joy, Recruiter

Join 5,625 other Customer Service Professionals receiving FREE weekly job listings to their inbox every week.

We value your privacy. We will not rent your email to anyone.

Browse other Customer Service Jobs in Louisiana

  1. Customer Service Alternative - Drive with Uber

    12.13.17 Kenner, LA
    WHO WE ARE: Drive with Uber and get paid weekly in fares by helping our community of riders get...
  2. Customer Service Representative

    12.13.17 New Orleans, LA
    Customer Service Representative. Our company is looking for a Customer Service Representative.
  3. Customer Solutions Tech Support

    12.13.17 Baton Rouge, LA
    You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers...
  4. Bilingual Customer Care - Hurricane Relief

    12.13.17 New Orleans, LA
    We have immediate openings for bilingual Customer Service Representatives to assist the thousands of Americans affected by the dev...
  5. Stay at home - Customer Service Agents - $15 per...

    12.13.17 Sulphur, LA
    Helping Blind & Visually Impaired People With Daily Tasks, Without Leaving Your Home!. See the world from the comfort of your h...
  6. Stay at home - Customer Service Agents - $15 per...

    12.13.17 New Orleans, LA
    Helping Blind & Visually Impaired People With Daily Tasks, Without Leaving Your Home!. See the world from the comfort of your h...
  7. Stay at home - Customer Service Agents - $15 per...

    12.13.17 Thibodaux, LA
    Helping Blind & Visually Impaired People With Daily Tasks, Without Leaving Your Home!. See the world from the comfort of your h...
  8. Customer Service Representative

    12.13.17 Ferriday, LA
    Candidates with previous customer service experience, a lively personality and the ability to build relationships have success wit...
  9. Customer Service Representative - Full Time

    12.13.17 New Orleans, LA
    To learn more about Advance America visit The Customer Service Representative (CSR) is a performance based, hands-on, customer-foc...
  10. Automotive Service Advisor / Ford Customer...

    12.13.17 New Orleans, LA
    Ford Automotive Service Advisors / Service Writers greet customers and assist them with any inquiries they may have. Automotive Se...
Browse all Customer Service Jobs in Louisiana
Previous Page New Search