Get Customer Service JobsGet Customer Service Jobs

Part Time Guest Service Representative (Weekend) - The Westin - (19094004)


  • Marriott International, Inc.
  • 07/15/19
  • Atlanta, GA
  • 30303
  • DOE / Hourly
  • Part-Time
Here's To Your Journey with Westin
At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests' well-being, and we're energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you're someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

The Westin Peachtree Plaza, Atlanta, located at 210 Peachtree St NW, Atlanta, Georgia, 30303 is currently hiring a Part Time Guest Service Representative (Weekend).
Responsibilities include:

Welcome to our family

As a world-class leader in the travel industry, there's no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe.

The impact you'll make

No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.

What you'll do
Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
Secure payment, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities and local interests
Run daily reports, reviewing to see what needs to be communicated to the next shift's staff
Complete cashier and closing reports, counting the bank at the end of each shift securely
Accept and record wake-up calls, delivering to the right department
Communicate any emergency, lost item or theft to proper security staff and/or authorities
Keep contingency lists in case of emergency and communicate any necessary messages
Perks you deserve
We'll support you in and out of the workplace by offering:
Team-spirited coworkers
Encouraging leadership
Support to live a life of wellbeing and happiness
Opportunities to serve and give back to the community
Discounts on hotel rooms, gift shop items, food and beverage
Recognition programs
What we're looking for
A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details
This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

You're welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you're important to us. You'll make an impact in your role, and for that, you'll be appreciated and valued.

To apply now, go to: https://jobs.marriott.com/marriott/jobs/19094004?%3Flang=en-us/
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities.
Chat, engage and follow us on social media.
www.facebook.com/marriottjobsandcareers
http://www.instagram.com/marriottcareers
@lifeatmarriott on Snapchat
So, we ask, where will your journey take you?
-
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job Closed

This position is currently filled/closed/expired, please click here to search for similar positions.


Browse other Customer Service Jobs in Georgia

  1. Customer Success Specialist

    Atlanta, GA
  2. Account Manager

    Atlanta, GA
    Make plans to attend a professional Sales / Management Career Fair in the Atlanta area on December 16th! Base Salary, commissions,...
  3. Desktop Support Engineer (AD)

    Atlanta, GA
    As a Desktop Support Engineer for BlueSky's client in the north metro area (30350), you will be responsible for supporting network...
  4. Operations Support Analyst

    Atlanta, GA
    Provide first, second, and third level support to a 24x7 operation in the Atlanta headquarters via phone calls, walk-ins, hall-sna...
  5. Customer Technical Support

    Atlanta, GA
    We"re looking for an energetic, positive, and proactive person to join our support team. You will help customers solve problems...
  6. Account Manager

    Alpharetta, GA
    If you need a reason to get up in the morning, look no further! You will have satisfaction in working for a company that makes a d...
  7. Customer Service Representative

    Atlanta, GA
    The position will welcome and direct visitors, maintain a neat and professional environment, and provide general office support. T...
  8. Customer Application Support Engineer

    Alpharetta, GA
    Please send resume in Word format to JESSE@SATTEL2.COM if you are interested in this Customer Application Support Engineer opening...
  9. Customer Account Advisor

    Atlanta, GA
    We are Aarons - an industry leader in the sales and lease-to-own retailer known for quality brand names and superior customer serv...
  10. Insurance and Financial Services Representative

    Atlanta, GA
    Multi-generation, established, Alpharetta State Farm agency is looking for a licensed insurance professional to join our wonderful...