Get Customer Service JobsGet Customer Service Jobs

Operations Supervisor - Courtyard San Francisco Downtown - (19170139)


  • Marriott International, Inc.
  • 12/03/19
  • San Francisco, CA
  • 94105
  • doe / Hourly
  • Full-Time
Here's To Your Journey with Courtyard

With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you''ll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World at Courtyard by Marriott.

The Courtyard San Francisco Downtown, located at 299 Second Street, San Francisco, California, 94105 is currently hiring a Operations Supervisor.

Responsibilities include:


Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key. Sell a room/accommodation to guests without reservations based on availability. Ensure rates match market codes and that any exceptions are documented. Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to room. Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests'' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.


To apply now, go to: https://jobs.marriott.com/marriott/jobs/19170139?%3Flang=en-us/
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities.

Chat, engage and follow us on social media.

www.facebook.com/marriottjobsandcareers

http://www.instagram.com/marriottcareers

@lifeatmarriott on Snapchat

So, we ask, where will your journey take you?

-

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.


Browse other Customer Service Jobs in California

  1. Customer Service Representative

    San Francisco, CA
    We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process order...
  2. Retail Customer Service Associate

    San Francisco, CA
    Job Number: 1957388BR Employment Type: Regular Full-Time Job Category: Retail Shift: Evening Region: 040 : Bay Area Address Line 1...
  3. Oracle Customer Care and Billing (CC/B) Consultant

    San Francisco, CA
    Net2Source is a Global Workforce Solutions Company headquartered at NJ, USA with its branch offices in Asia Pacific Region. We are...
  4. Customer Success Manager

    San Francisco, CA
    Skedulo, a fast-growing SaaS company based in the FiDi neighbourhood in San Francisco, is looking for a Senior Customer Success Ma...
  5. Automotive Technician/Customer Service Advisor -...

    Salinas, CA
    Job Description: Accelerate your potential Geared for the Driven Interested in a rewarding career with great pay, outstanding ben...
  6. Cashier and Customer Service Associate -...

    Petaluma, CA
    Creates a friendly and welcoming environment by greeting and offering assistance to customers. You are the face to the customer en...
  7. Technical Support Engineer

    San Jose, CA
    Splashtop Inc., the leading provider of remote access, remote support, and device collaboration solutions, is hiring a number of T...
  8. Customer Service/Sales

    San Francisco, CA
    Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out custome...
  9. Cashier/Customer Service

    Campbell, CA
    Job Summary Cashier position starting at $17.00 per hour Commission: $1 to $2 per hour Monthly Incentive Pay: $4 to $6 per hour...
  10. Sidekick Cafe Cook / Customer Service

    San Francisco, CA
    Overview: This position is responsible for participating in the smooth, friendly and efficient operation of the store as directed...