Get Customer Service JobsGet Customer Service Jobs

Operations Supervisor - Courtyard San Francisco Downtown - (19000PDY)

  • Marriott International, Inc.
  • 04/08/19
  • San Francisco, CA
  • 94105
  • DOE / Hourly
  • Full-Time
Here's To Your Journey with Courtyard

With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you''ll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World at Courtyard by Marriott.

The Courtyard San Francisco Downtown, located at 299 Second Street, San Francisco, California, 94105 is currently hiring a Operations Supervisor.

Responsibilities include:

Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key. Sell a room/accommodation to guests without reservations based on availability. Ensure rates match market codes and that any exceptions are documented. Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to room. Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests'' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

To apply now, go to:

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit to learn more about our workplace culture and career opportunities.

Chat, engage and follow us on social media.
@lifeatmarriott on Snapchat

So, we ask, where will your journey take you?
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

Job Closed

This position is currently filled/closed/expired, please click here to search for similar positions.

Critical Need Jobs

Browse other Customer Service Jobs in California

  1. Cashier, Sales / Customer Service

    South San Francisco, CA
    Job brief We are looking for a Cashier to join our team to manage sales transactions with customers accurately and efficiently. Ca...
  2. Customer Experience Specialist, Seasonal

    San Carlos, CA
    Job Description: As the Best Buy Seasonal Customer Experience (CE) Specialist, you will deliver friendly, fast / accurate process...
  3. Associate I, Consumer Services

    San Francisco, CA
    Job Description: Description First Republic is an ultra-high-touch bank that provides extraordinary client service. We believe th...
  4. At Your Service Center - Seasonal Associate,...

    Daly City, CA
    Job Overview: The At Your Service Center Associate is responsible for providing a great customer experience during all At Your Ser...
  5. Customer Success Associate

    San Francisco, CA
    Cherry Installments is a FinTech company making it quick and simple for direct-to-consumer businesses to grow their sales by offer...
  6. MAC Support Specialist

    San Francisco, CA
    Requirements *Supporting Mac environment- (90% of the office is Mac based) troubleshooting skills, research, and isolation steps....
  7. Event Staff

    San Francisco, CA
    We're looking an event manager to eventually run our The Story of Ramen San Francisco Mission location. This position will be star...
  8. Account Manager

    San Francisco, CA
    Build strong relationships within assigned accounts Prepare and deliver presentations explaining products and or services to custo...
  9. Service Coordinator

    Modesto, CA
  10. Senior Acumatica Consultant

    San Francisco, CA
    Are you an Acumatica Cloud ERP pro? Nims / Associates is offering an exciting opportunity for an Acumatica consultant to work with...