Get Customer Service JobsGet Customer Service Jobs

Operations Supervisor ($18.00/hr) - Courtyard Santa Barbara Goleta - (20018702)


  • Marriott International, Inc.
  • 02/07/20
  • Goleta, CA
  • 93117
  • DOE / Hourly
  • Full-Time
Here's To Your Journey with Courtyard

With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you''ll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World at Courtyard by Marriott.

The Courtyard Santa Barbara Goleta, located at 401 Storke Road, Goleta, California, 93117 is currently hiring a Operations Supervisor ($18.00/hr).

Responsibilities include:


Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key. Sell a room/accommodation to guests without reservations based on availability. Ensure rates match market codes and that any exceptions are documented. Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to room. Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests'' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.


To apply now, go to: https://jobs.marriott.com/marriott/jobs/20018702?%3Flang=en-us/
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities.

Chat, engage and follow us on social media.

www.facebook.com/marriottjobsandcareers

http://www.instagram.com/marriottcareers

@lifeatmarriott on Snapchat

So, we ask, where will your journey take you?

-

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


Browse other Customer Service Jobs in California

  1. Customer Service Representative

    Los Angeles, CA
    PLS-which stands for People ... Location - Service-is a leading retail provider of alternative financial services. The PLS Gro...
  2. Teller 20 Hour Wilmington Spanish Bilingual...

    Manhattan Beach, CA
    Job Description Important Note: If you are selected to move forward in the process, next steps for this job may include an on-lin...
  3. Financial Services Representative

    Los Angeles, CA
    PLS-which stands for People ... Location - Service-is a leading retail provider of alternative financial services. The PLS Gro...
  4. Part Time Korean Speaking - Call Center...

    Torrance, CA
    OVERVIEW OF POSITION: Healthcare Partners is seeking Part Time Call Center Representatives that are bilingual in Korean. The hours...
  5. Customer Service/Sales

    Signal Hill, CA
    Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out custome...
  6. Patient Care Coordinator

    Los Angeles, CA
    Patient Care Coordinator US-CA-Encino Job ID: 2020-1246 Type: Full-Time Regular # of Openings: 1 Category: Administrative/Cleric...
  7. Customer Service Representative

    Santa Barbara, CA
    Ref ID: 01260-9502518123 Classification: Customer Service Representative Compensation: $16.00 to $17.00 hourly We are currently...
  8. Customer Service - New Path for Customer Service...

    Santa Barbara, CA
    Customer Service --- We are looking for individuals who are self-motivated, persistent, and can communicate confidently with a s...
  9. Customer Service Support Specialist

    Thousand Oaks, CA
    Job title: Customer support Specialist Location: Thousand Oaks, CA 91320 Duration: 6+ Months (High Possibilities of extension) Re...
  10. Customer Service Representative

    Camarillo, CA
    This position will maintain relationships with assigned customers and sales team members. They will receive and process customer o...