Inbound Customer Service - Peterstown, WV

Our contact center division, is stepping into the future and looking to add customer service-oriented individuals to our team of Home Agents on 1st, 2nd and 3rd Shift during the week.

Becoming a Home Agent offers the comfort and flexibility of working from home with the benefits and security of a well-established company.

-Greet inbound callers in a courteous, friendly, and professional manner while keying their product orders into our computer system.
-Listen attentively to customer needs/concerns and answer all customer questions.
-Stay informed about company offerings and procedures.
-Perform other duties as assigned.
-Uphold high safety standards.
-Great Incentives, Paid Training, Add-On Sales Program, Attendance Incentives, Bonus Pay Program
-Up to 40% Off Company Merchandise.
Able to attend on-line training Monday through Friday for first two weeks of employment on either 1st or 2nd shift.

-Intermediate computer skills.
-Strong technical aptitude on computer.
-The ability to quickly navigate through multiple systems while maintaining an upbeat conversation with customers.
-Courteous with a strong customer service orientation.
-Dependable with attention... View Full Description

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