Get Customer Service JobsGet Customer Service Jobs

Guest Service Representative - Sheraton Hotels - (19150975)


  • Marriott International
  • 10/28/19
  • Mesa, AZ
  • 85212
  • DOE / Hourly
  • Full-Time
Here's To Your Journey with Four Points by Sheraton

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when youre global, you can experience the local. Designed for the independent traveler seeking balance, theres Four Points.

The Four Points by Sheraton at Phoenix Mesa Gateway Airport, located at 6850 E Williams Field Rd, Mesa, Arizona, 85212 is currently hiring a Guest Service Representative.

Responsibilities include:

Welcome to our family



As a world-class leader in the travel industry, theres no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe.



The impact youll make



No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.



What youll do

Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
Secure payment, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities and local interests
Run daily reports, reviewing to see what needs to be communicated to the next shifts staff
Complete cashier and closing reports, counting the bank at the end of each shift securely
Accept and record wake-up calls, delivering to the right department
Communicate any emergency, lost item or theft to proper security staff and/or authorities
Keep contingency lists in case of emergency and communicate any necessary messages
Perks you deserve

Well support you in and out of the workplace by offering:

Team-spirited coworkers
Encouraging leadership
Support to live a life of wellbeing and happiness
Opportunities to serve and give back to the community
Discounts on hotel rooms, gift shop items, food and beverage
Recognition programs
What were looking for

A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details
This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.



Youre welcomed here



Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know youre important to us. Youll make an impact in your role, and for that, youll be appreciated and valued.


To apply now, go to: https://jobs.marriott.com/marriott/jobs/19150975?%3Flang=en-us/
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities.

Chat, engage and follow us on social media.

www.facebook.com/marriottjobsandcareers

http://www.instagram.com/marriottcareers

@lifeatmarriott on Snapchat

So, we ask, where will your journey take you?

-

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


Employer Information

Browse other Customer Service Jobs in Arizona

  1. Crewmembers - Cooks, Cashiers and Customer...

    Tempe, AZ
    NOW ACCEPTING APPLICATIONS FOR NEW RESTAURANT COMING EARLY 2020! The Crewmember ... At Raising Cane"s, "What We Do- is serv...
  2. Bilingual Technical Support Representative -...

    Phoenix, AZ
    Bilingual Technical Support Representative Are you a tech-curious person dedicated to problem resolution? Are you the first person...
  3. Call Center Customer Service Rep - Phoenix

    Gilbert, AZ
    Summary DISH is a Fortune 250 company that continues to redefine the communications industry. Our legacy is innovation and a will...
  4. Customer Service Representative (Benefits)

    Tempe, AZ
    As a Benefit Customer Service Representative you will have the rewarding opportunity to help our client members through the enroll...
  5. Customer Service Tech Support - Phoenix

    Mesa, AZ
    Summary DISH is a Fortune 250 company that continues to redefine the communications industry. Our legacy is innovation and a will...
  6. Customer Service Support Rep - Phoenix

    Scottsdale, AZ
    Summary DISH is a Fortune 250 company that continues to redefine the communications industry. Our legacy is innovation and a will...
  7. Customer Care Center Rep and Bilingual Customer...

    Tempe, AZ
    One Company&Many Careers! A Day In The Life Of A Customer Care Rep - REQ10422 As a member of the Customer Care Center team you...
  8. Customer Experience Representative

    Mesa, AZ
    Summary DISH is a Fortune 250 company that continues to redefine the communications industry. Our legacy is innovation and a will...
  9. Smart Business - Customer Service Rep.

    Tempe, AZ
    We call our club's vision, mission, values, and supporting pillars •Our House• because they are the foundation for all that we...
  10. Customer Service Analyst/IT Help Desk

    Phoenix, AZ
    Customer Service Analyst/IT Help Desk Phoenix, AZ 24 months (may go long term) Openings: 5 Job Description: As a Tech Support Ana...