Get Customer Service JobsGet Customer Service Jobs

Guest Service Representative - Residence Inn Syracuse Carrier Circle - (19001D8B)


  • Marriott International, Inc.
  • 05/15/19
  • East Syracuse, NY
  • 13057
  • DOE / Hourly
  • Full-Time
Here's To Your Journey with Residence Inn

Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while employees provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in team work and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. Find Your World at Residence Inn by Marriott.

The Residence Inn Syracuse Carrier Circle, located at 6420 Yorktown Circle, East Syracuse, New York, 13057 is currently hiring a Guest Service Representative.

Responsibilities include:


Welcome to our family



As a world-class leader in the travel industry, theres no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe.



The impact youll make



No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.



What youll do

Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
Secure payment, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities and local interests
Run daily reports, reviewing to see what needs to be communicated to the next shifts staff
Complete cashier and closing reports, counting the bank at the end of each shift securely
Accept and record wake-up calls, delivering to the right department
Communicate any emergency, lost item or theft to proper security staff and/or authorities
Keep contingency lists in case of emergency and communicate any necessary messages
Perks you deserve

Well support you in and out of the workplace by offering:

Team-spirited coworkers
Encouraging leadership
Support to live a life of wellbeing and happiness
Opportunities to serve and give back to the community
Discounts on hotel rooms, gift shop items, food and beverage
Recognition programs
What were looking for

A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details
This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.



Youre welcomed here



Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know youre important to us. Youll make an impact in your role, and for that, youll be appreciated and valued.


To apply now, go to: https://jobs.marriott.com/marriott/jobs/19001D8B?%3Flang=en-us/
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities.

Chat, engage and follow us on social media.

www.facebook.com/marriottjobsandcareers

http://www.instagram.com/marriottcareers

@lifeatmarriott on Snapchat

So, we ask, where will your journey take you?

-

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job Closed

This position is currently filled/closed/expired, please click here to search for similar positions.


Browse other Customer Service Jobs in New York

  1. Customer Service Representative

    Clifton Springs, NY
    Customer Service is the primary point of contact for all day to day inquiries and activities between the Customers and GW Lisk. He...
  2. Customer Service Representative - Utica

    Utica, NY
    Job Description: At Bank of America, we're guided by a common purpose to help make financial lives better by connecting clients a...
  3. Customer Service Representative

    Utica, NY
    GET TO KNOW ALORICA At Alorica, we only do one thing ... make lives better, one interaction at a time. We"re a global leader in...
  4. Customer Service Associate

    Vestal, NY
    Position Summary What you'll do Want to make a lot of people"s day? Our Customer Service Associates are the heart of our front e...
  5. Customer / Technical Service Representative -...

    Rochester, NY
    Summary: School Solutions, a Global Payments company is a fast growing, computer software and service company in the School food s...
  6. Analyst - Field Customer Service

    Rochester, NY
    Responsibilities JOB SUMMARY: Scope of Work - Main duties, settings, geography, reporting relationships, other relationships: Un...
  7. Technical Service Representative

    Rochester, NY
    Summary: Heartland School Solutions is a fast-growing, computer software and service company in the School foodservice marketplace...
  8. Field Service Lead Technician

    East Syracuse, NY
    Toshiba America Business Solutions,?a leader in digital technology, is seeking a?Field Service Lead Technician ?supporting the Syr...
  9. Desktop Support Analyst

    Syracuse, NY
    A TEKsystems client is currently looking to bring on Desktop Technicians for a 30 month project! This client is currently upgradin...
  10. Part Time Desktop Services Engineer II(4823) -...

    Solvay, NY
    Part Time 2 Days a week to be picked by the candidate from Mon-Fri 8am-5pm. POSITION SUMMARY: Provide professional assistance to...