Get Customer Service JobsGet Customer Service Jobs

Guest Service Representative - Residence Inn Scottsdale Paradise Valley (1700013Y)

Its a powerful feeling, to belong. Its inspiring people to do more than they thought they could. Its leading the way by rolling up your sleeves to accomplish a common goal. Its taking a passion and turning it into your vision. Belonging is what it feels like to work at Marriott. If this sounds like the place for you, join us.

The Residence Inn Scottsdale Paradise Valley, located at 6040 N. Scottsdale Rd, Scottsdale, AZ 85253 is currently hiring a Guest Service Representative.

Responsibilities include: Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

To submit your application for this job, please go to: //

Marriott International is consistently recognized as an employer of choice around the globe by FORTUNE and Working Mother magazines, DiversityInc, Great Places to Work Institute, and the CRF institute among others. Visit our newsroom to learn more:

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job Closed

This position is currently filled/closed/expired, please CLICK HERE to search for similar positions.

Critical Need Jobs

Employer Information

Previous Page New Search

It is a very informative service, you keep us updated with the jobs and all the requirements someone might need to get one. I hope you will continue the same. It is very well appreciated. Thank you very much.

Amarilis Fundora Cabrera, Housewife

Join 5,625 other Customer Service Professionals receiving FREE weekly job listings to their inbox every week.

We value your privacy. We will not rent your email to anyone.

Browse other Customer Service Jobs in Arizona

  1. Customer Service - Consider a Career Change to...

    02.23.18 Paradise Valley, AZ
    Are you an experienced Customer Service representative with excellent communication skills and a...
  2. Customer Care Representative

    02.23.18 Phoenix, AZ
    If you love providing world-class customer service, interacting with diverse customers, and are...
  3. Call Center Representative

    02.23.18 Tempe, AZ
    POSITION PURPOSE The Customer Service Representative s role is to provide quality professional...
  4. Fraud Client Services Representative

    02.23.18 Phoenix, AZ
    topics: agent, call center representative, client, coordinator, customer care specialist, customer...
  5. Customer Care Representative - Phoenix

    02.23.18 Scottsdale, AZ
    If you love providing world-class customer service, interacting with diverse customers, and are...
  6. Entry Level Customer Service / Help Desk

    02.23.18 Scottsdale, AZ
    Customer Care Representative - Technical opportunity you should have: * A high school diploma or...
  7. Associate Customer Service Representative

    02.23.18 Chandler, AZ
    , provides timely, accurate and responsive information and service to policyholders and agents for limited...
  8. Call Center Representative - Work at Home

    02.23.18 Phoenix, AZ
    Call Center Representative �" Work at Home Make your work from home dream a reality! Don’t wait...
  9. Customer Service Representative

    02.23.18 Phoenix, AZ
    service representative, customer service specialist, rep, service representative, service specialist, system support, telephone.....
  10. Call Center Representative - Work From Home

    02.23.18 Phoenix, AZ
    Call Center Representative  �" Work From Home Leverage your love of helping people, to earn money...
Browse all Customer Service Jobs in Arizona
Previous Page New Search