Get Customer Service JobsGet Customer Service Jobs

Guest Service Representative (PM Shift) - Fairfield Inn & Suites Syracuse Carrier Circle - (19000EEC


  • Marriott International
  • 02/11/19
  • East Syracuse, NY
  • 13057
  • DOE / Hourly
  • Part-Time
Here's To Your Journey with Fairfield Inn
Fairfield Inn & Suites by Marriott allows guests to travel with confidence by giving them just what they need at an exceptional value. As a member of our team you'll deliver outstanding service so travel is easy, comfortable and productive for our guests. Find Your World at Fairfield Inn & Suites by Marriott.

The Fairfield Inn & Suites Syracuse Carrier Circle, located at 6593 Weighlock Drive, East Syracuse, NY, 13057 is currently hiring a Guest Service Representative (PM Shift).
Responsibilities include:

Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures. Operate telephone switchboard station. Respond to and resolve guest requests, including wake-up call requests. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Review shift logs/daily memo books and document pertinent information in logbooks. Process all payment types such as room charges, cash, checks, debit, or credit. Count and secure bank. Complete end-of-day activities including posting charges to accounts, completing cashier and closing reports, running night audit backup, and roll the date. Print and fold folios and ensure that they are placed under each guest room door the night before check-out.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on property premises. Perform other reasonable job duties as requested by Supervisors.
To apply now, go to: https://jobs.marriott.com/marriott/jobs/19000EEC?%3Flang=en-us/
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities.
Chat, engage and follow us on social media.
www.facebook.com/marriottjobsandcareers
http://www.instagram.com/marriottcareers
@lifeatmarriott on Snapchat
So, we ask, where will your journey take you?
-
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job Closed

This position is currently filled/closed/expired, please click here to search for similar positions.


Browse other Customer Service Jobs in New York

  1. Senior Customer Service Representative - Utica

    Utica, NY
    Job Description: At Bank of America, we're guided by a common purpose to help make financial lives better by connecting clients a...
  2. Customer Service Associate

    Elmira, NY
    Job Description: Position Summary... What you'll do... Want to make a lot of people's day? Our Customer Service Associates are th...
  3. Customer Service Representative

    Utica, NY
    GET TO KNOW ALORICA At Alorica, we only do one thing ... make lives better, one interaction at a time. We"re a global leader in...
  4. Customer / Technical Service Representative -...

    Rochester, NY
    Summary: School Solutions, a Global Payments company is a fast growing, computer software and service company in the School food s...
  5. Customer Service Representative

    East Syracuse, NY
    Job title: Customer Service Representative Location: East Syracuse, New York Duration: 12+ Months Pay: $ 13.50 /hr Job description...
  6. Technical Service Representative

    Rochester, NY
    Summary: Heartland School Solutions is a fast-growing, computer software and service company in the School foodservice marketplace...
  7. Desktop Support Analyst

    Syracuse, NY
    A TEKsystems client is currently looking to bring on Desktop Technicians for a 30 month project! This client is currently upgradin...
  8. Part Time Desktop Services Engineer II(4823) -...

    Solvay, NY
    Part Time 2 Days a week to be picked by the candidate from Mon-Fri 8am-5pm. POSITION SUMMARY: Provide professional assistance to...
  9. Team Coordinator - Customer Service Rep

    Liverpool, NY
    Cascade Maverik Lacrosse is seeking a Team Coordinator, Gloves (Customer Service Representative), for our business sales operation...
  10. Need To Succeed / Customer Service Experience?...

    Syracuse, NY
    Desire to Succeed At National Income Life Insurance Company, our mission is simple: make an impact in the communities we serve by...