Get Customer Service JobsGet Customer Service Jobs

Guest Service Representative (PM Shift) - Courtyard Seattle Downtown/Pioneer Square - (20073691)


  • Marriott International.Inc
  • 12/08/20
  • Seattle, WA
  • 98104
  • DOE / Hourly
  • Full-Time
Here's To Your Journey with Courtyard

With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you''ll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World at Courtyard by Marriott.

The Courtyard Seattle Downtown/Pioneer Square, located at 618 2nd Avenue, Seattle, Washington, 98104 is currently hiring a Guest Service Representative (PM Shift).

Responsibilities include:

Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures. Operate telephone switchboard station. Respond to and resolve guest requests, including wake-up call requests. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Review shift logs/daily memo books and document pertinent information in logbooks. Process all payment types such as room charges, cash, checks, debit, or credit. Count and secure bank. Complete end-of-day activities including posting charges to accounts, completing cashier and closing reports, running night audit backup, and roll the date. Print and fold folios and ensure that they are placed under each guest room door the night before check-out.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on property premises. Perform other reasonable job duties as requested by Supervisors.

To apply now, go to: https://jobs.marriott.com/marriott/jobs/20073691?%3Flang=en-us/
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities.

Chat, engage and follow us on social media.

www.facebook.com/marriottjobsandcareers

http://www.instagram.com/marriottcareers

@lifeatmarriott on Snapchat

So, we ask, where will your journey take you?

-

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


Browse other Customer Service Jobs in Washington

  1. Hiring Now! Customer Acquisition Specialist...

    Bellevue, WA
    Who we are: Join a fast-growing organization that is leading the direct-to-consumer life insurance industry. With a uniquely integ...
  2. Patient Account Specialist

    Seattle, WA
    Job Number: 202419 Department: Patient Account Services Hours: 7:45-5:30 Located in Seattle, WA, Virginia Mason is an interna...
  3. Entry Level Collections Specialist

    Bothell, WA
    Assurant is continuing to interview and hire! We are taking extra measures to keep everyone safe through the pandemic. We are cond...
  4. Healthcare Customer Service/Data Entry Rep

    Seattle, WA
    CSI Professional is actively seeking a Customer Service/Data Entry Representative for our client located in the Burien, WA area. T...
  5. Customer Service Representative

    Seattle, WA
    Description: Aerotek is currently hiring for a Product Support Specialist (Customer Service Representative). As a member of the S...
  6. Customer Service Representative With Work From...

    Seattle, WA
    AOJ-CSR specializes in helping people who want to work from home find Part-time and Full-time gigs and jobs that fit your life. A...
  7. Customer Service Representative

    Seattle, WA
    Job Summary: Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and se...
  8. Customer Service Representative

    Seattle, WA
    Ref ID: 03640-0011652979 Classification: Customer Service Representative Compensation: $17.10 to $19.80 hourly Opening Availabl...
  9. Remote Bilingual Customer Service Representative

    Seattle, WA
    Aerotek is now hiring for a bilingual remote customer service representative! Full time: 40 hours a week Location: 100% Remote *...
  10. Call Center Agent / Customer Service...

    Seattle, WA
    Call Center Agent / Customer Service Representative - Remote Work From Home - Full Time / Part Time - Call Center Agent / Customer...