Get Customer Service JobsGet Customer Service Jobs

Guest Service Representative (PM Shift) - Courtyard Lebanon - (20010338)

  • Marriott International, Inc.
  • 01/23/20
  • Lebanon, NJ
  • 08833
  • DOE / Hourly
  • Part-Time
Here's To Your Journey with Courtyard

With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you''ll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World at Courtyard by Marriott.

The Courtyard Lebanon, located at 300 Corporate Drive, Lebanon, New Jersey, 08833 is currently hiring a Guest Service Representative (PM Shift).

Responsibilities include:

Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures. Operate telephone switchboard station. Respond to and resolve guest requests, including wake-up call requests. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Review shift logs/daily memo books and document pertinent information in logbooks. Process all payment types such as room charges, cash, checks, debit, or credit. Count and secure bank. Complete end-of-day activities including posting charges to accounts, completing cashier and closing reports, running night audit backup, and roll the date. Print and fold folios and ensure that they are placed under each guest room door the night before check-out.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on property premises. Perform other reasonable job duties as requested by Supervisors.

To apply now, go to:
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit to learn more about our workplace culture and career opportunities.

Chat, engage and follow us on social media.

@lifeatmarriott on Snapchat

So, we ask, where will your journey take you?


Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job Closed

This position is currently filled/closed/expired, please click here to search for similar positions.

Browse other Customer Service Jobs in New Jersey

  1. Customer Service/Sales

    East Meadow, NY
    Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out custome...
  2. Customer Service Representative...Edison, NJ-...

    South River, NJ
    The Customer Service Representative (CSR) interacts with customers to provide information in response to inquiries about products...

    Be a part of an an amazing young company one of the leaders in drone manufacturing and resale. Lots of growth potential. Learn abo...
  4. International Accounts Service Coordinator

    Parsippany-Troy Hills, NJ
    We are a rapidly growing technology company seeking a team-oriented candidate with the ambition and self-motivation to grow with u...
  5. Customer Service Rep. II

    Pittston, PA
    Aerotek is working on behalf of an established employer in the Pittston, PA area to locate multiple full-time Customer Service Rep...
  6. Customer Service Representative - Full Time

    Lancaster, PA
    Summary/Objective The customer services representative is responsible for providing effective customer service for all customers b...
  7. Bilingual Customer Service Representative

    Scranton, PA
    Aerotek is working on behalf of a large employer in the Jessup, PA area to locate multiple Spanish Bilingual Customer Service Repr...
  8. Customer Service Representative (Healthcare)

    Pittston, PA
    Healthcare Call Center Representatives, realize your full potential with The Panther Group! As a leading provider of temporary, te...
  9. Customer Service Supervisor

    Scranton, PA
    Listing provided by: The Times-Tribune, Scranton, PA Times-Shamrock Communications Monster Partner Products:

    Elizabeth, NJ
    Service Advisor - Truck / Auto A large scale truck and auto service facility is seeking a personable and enthusiastic person to w...