Get Customer Service JobsGet Customer Service Jobs

Guest Service Representative (PM Shift) - Courtyard Boston Downtown - (180033X6)


Ad
Here's To Your Journey with Courtyard
With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World at Courtyard by Marriott.

The Courtyard Boston Downtown, located at 275 Tremont St., Boston, MA, 02116 is currently hiring a Guest Service Representative (PM Shift).
Responsibilities include:

Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures. Operate telephone switchboard station. Respond to and resolve guest requests, including wake-up call requests. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Review shift logs/daily memo books and document pertinent information in logbooks. Process all payment types such as room charges, cash, checks, debit, or credit. Count and secure bank. Complete end-of-day activities including posting charges to accounts, completing cashier and closing reports, running night audit backup, and roll the date. Print and fold folios and ensure that they are placed under each guest room door the night before check-out.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on property premises. Perform other reasonable job duties as requested by Supervisors.

To apply now, go to: https://jobs.marriott.com/marriott/jobs/180033X6?%3Flang=en-us/
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities.
Chat, engage and follow us on social media.
www.facebook.com/marriottjobsandcareers
http://www.instagram.com/marriottcareers
@lifeatmarriott on Snapchat
So, we ask, where will your journey take you?
-
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Please leave blank
Minimum of 400 (0) characters
Please leave blank
Good news! We have your resume on file, you can use our Quick Apply function to easily apply to this job.

Critical Need Jobs


Employer Information

Previous Page New Search

This site has given me some very good leads. I appreciate all that you do!

Joleen Heath, Customer Service Rep

Join 5,625 other Customer Service Professionals receiving FREE weekly job listings to their inbox every week.

We value your privacy. We will not rent your email to anyone.

Browse other Customer Service Jobs in Massachusetts

  1. Call Center Representative? Earn Extra Income -...

    Boston, MA
    service or call center experience is also a plus in this service oriented role....
  2. Director of Site Acquisition

    Boston, MA
    ; * Manage pipeline of PV development prospects in BlueWaves CRM platform: Salesforce; * Implement and...
  3. Bilingual Customer Support Representative...

    Boston, MA
    management to manage expectations of service including work products, timing, and value to be...
  4. Call Center Representative? Earn Extra Income -...

    Boston, MA
    service or call center experience is also a plus in this service oriented role....
  5. Director of Site Acquisition

    Boston, MA
    ; * Manage pipeline of PV development prospects in BlueWaves CRM platform: Salesforce; * Implement and...
  6. ***Customer Service Representative . ** HIRING...

    Boston, MA
    Service Associate, Customer Service Assistant, Customer Service Supervisor, Customer Service...
  7. Bilingual Customer Support Representative...

    Boston, MA
    our site that is dedicated to veterans and transitioning service members. All CGI offers of...
  8. Bilingual Customer Support Representative...

    Boston, MA
    service members. All CGI offers of employment in the U.S. are contingent upon the ability to...
  9. Bilingual Customer Support Representative...

    Boston, MA
    management to manage expectations of service including work products, timing, and value to be...
  10. Bilingual Customer Support Representative...

    Boston, MA
    and transitioning service members. All CGI offers of employment in the U.S. are contingent upon...
Browse all Customer Service Jobs in Massachusetts
Previous Page New Search