Get Customer Service JobsGet Customer Service Jobs

Guest Service Representative (PM Shift) ($14.00 hr) - Courtyard Palm Springs - (19081993)


  • Marriott International, Inc.
  • 06/17/19
  • Palm Springs, CA
  • 92262
  • DOE / Hourly
  • Full-Time
Here's To Your Journey with Courtyard

With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you''ll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World at Courtyard by Marriott.

The Courtyard Palm Springs, located at 1300 Tahquitz Canyon Way , Palm Springs, California, 92262 is currently hiring a Guest Service Representative (PM Shift) ($14.00 hr).

Responsibilities include:

Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures. Operate telephone switchboard station. Respond to and resolve guest requests, including wake-up call requests. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Review shift logs/daily memo books and document pertinent information in logbooks. Process all payment types such as room charges, cash, checks, debit, or credit. Count and secure bank. Complete end-of-day activities including posting charges to accounts, completing cashier and closing reports, running night audit backup, and roll the date. Print and fold folios and ensure that they are placed under each guest room door the night before check-out.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on property premises. Perform other reasonable job duties as requested by Supervisors.

To apply now, go to: https://jobs.marriott.com/marriott/jobs/19081993?%3Flang=en-us/
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities.

Chat, engage and follow us on social media.

www.facebook.com/marriottjobsandcareers

http://www.instagram.com/marriottcareers

@lifeatmarriott on Snapchat

So, we ask, where will your journey take you?

Additional Location - Indian Wells, California; Palm Desert, California; La Quinta, California; Rancho Mirage, California; Palm Springs, California

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


Browse other Customer Service Jobs in California

  1. Customer Service Representative

    Carlsbad, CA
    Are you a customer service Rock Star? Do you love to help people? Are you great on the phone? If this describes you, then we have...
  2. Client Service Specialist

    LOS ANGLS Air Force Base, CA
    Job Description: Client Service Specialist Los Angeles, CA At First Republic, we care about our people. Founded in 1985, we offer...
  3. Work in Customer Service - Earn Extra Cash

    Inglewood, CA
    Job description: Earn up to $32/HR by providing a safe and reliable transportation service to children. Set your own schedule and...
  4. Member Service Resolution Representative

    Cypress, CA
    Location CA: Cypress Job Family Customer Service Job Brief We are currently seeking a dynamic Member Service Resolution Represe...
  5. Customer Service Representative? Earn Extra...

    Industry, CA
    Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, an...
  6. Customer Service Agent

    Los Angeles, CA
    Req ID: 160016 Job Function: Air Freight Full-Time/Part-Time: Part-time Contract Type: Temporary Job Level: Entry-level Sub-depart...
  7. Customer Service Representative Fueler/Washer

    Anaheim, CA
    What's the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fue...
  8. Customer Service Representative

    Chino, CA
    On Time Staffing is seeking associates for our warehouse in Chino, CA! Starting pay rate : $12.00 per hour Shifts: 1 st Shift ......
  9. Sales Service Representative

    Corona, CA
    Discover the power of one and all at Core-Mark Come join the team that has been empowering customers, investing in people and serv...
  10. Customer Lending Representative

    Lake Forest, CA
    Job Description: Sales • Lake Forest, California Position at loanDepot We take the responsibility of being the second largest n...