Get Customer Service JobsGet Customer Service Jobs

Guest Service Representative - Detroit Marriott Troy - (19001ENG)


  • Marriott International, Inc.
  • 05/10/19
  • Troy, MI
  • 48084
  • doe / Hourly
  • Full-Time
Here's To Your Journey with Marriott Hotels Resorts Suites
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.Marriott Hotels, Marriott Internationals flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. JW Marriott is part of Marriott International''s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youre happy, our guests will be happy. Its as simple as that. Our hotels offer a work experience unlike any other, where youll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. Thats The JW Treatment. Job summaryWelcome to our family As a world-class leader in the travel industry, theres no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe.The impact youll make No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence. What youll do Organize, confirm and process guest check-ins/ check-outs and adapt for any changes Secure payment, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities and local interests Run daily reports, reviewing to see what needs to be communicated to the next shifts staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Communicate any emergency, lost item or theft to proper security staff and/or authorities Keep contingency lists in case of emergency and communicate any necessary messages Perks you deserve Well support you in and out of the workplace by offering: Team-spirited coworkers Encouraging leadership Support to live a life of wellbeing and happiness Opportunities to serve and give back to the community Discounts on hotel rooms, gift shop items, food and beverage Recognition programs What were looking for A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Youre welcomed here Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know youre important to us. Youll make an impact in your role, and for that, youll be appreciated and valued.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
The Detroit Marriott Troy,
located at 200 W. Big Beaver Road, Troy, Michigan, 48084 is currently hiring a Guest Service Representative.

Responsibilities include:

To apply now, go to: https://jobs.marriott.com/marriott/jobs/19001ENG?%3Flang=en-us/

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities.

Chat, engage and follow us on social media.
www.facebook.com/marriottjobsandcareers
http://www.instagram.com/marriottcareers
@lifeatmarriott on Snapchat
So, we ask, where will your journey take you?
-
Marriott International is an equal opportunity employer


Browse other Customer Service Jobs in Michigan

  1. Care Coordinator

    Detroit, MI
    Overview Who we are: Meridian, a WellCare Company, is part of a national network of passionate leaders, achievers, and innovators...
  2. Front Lobby / Guest Service Representative

    Detroit, MI
    Overview Who we are: Meridian, a WellCare Company, is part of a national network of passionate leaders, achievers, and innovator...
  3. Customer Service Representative, Commercial P/C

    Southfield, MI
    Cornish, Zack, HIll / Associates, Inc. is looking for an experienced (min of 3 years of Commercial Insurance), driven, talented Ac...
  4. Customer Service Representative

    Detroit, MI
    Customer Service Representative - RedE Parts - Auburn Hills, MI Job Purpose : Interact with customers to handle complaints, proces...
  5. Client Account Specialist - Lab Support Services

    Detroit, MI
    We Are Hiring Spclst-Client Account-Lab 1 - Lab Support Services 003 - Full-Time,Day - Ascension Mack Office Bldg-34028 - Grosse P...
  6. Application Specialist - Laboratory Support...

    Detroit, MI
    We Are Hiring App Specialist-Laboratory - Lab Support Services 003 - Full-Time,Day - Ascension St John Mack Office Bldg-34028 - Gr...
  7. Insurance Account Representative -...

    Novi, MI
    http://www.greatrates247.com Contact - send resume terri@greatrates247.com Required Insurance License: * Property / Casualty *...
  8. Customer Service Representative

    Meridian charter Township, MI
    We are seeking a qualified employee for our Personal Lines Department we are looking for a person that is detail oriented and able...
  9. Customer Service Associate

    Pontiac, MI
    Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out custome...
  10. Commercial Lines Account Manager

    Ann Arbor, MI
    The Commercial Lines Account Manager candidate needs to be a self-starter, well organized, highly detailed, possess excellent writ...