Get Customer Service JobsGet Customer Service Jobs

Guest Service Representative - Courtyard San Antonio Airport (190003KM)


  • Marriott International
  • 01/10/19
  • San Antonio, TX
  • 78217
  • DOE / Hourly
  • Part-Time
Heres To Your Journey with Courtyard

Start Your Journey With Us
With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World at Courtyard by Marriott.

The Courtyard San Antonio Airport located at 8615 Broadway Street, San Antonio, TX 78217 is currently hiring a Guest Service Representative.

Responsibilities include: Welcome to our family

As a world-class leader in the travel industry, theres no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe.

The impact youll make

No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.

What youll do
Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
Secure payment, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities and local interests
Run daily reports, reviewing to see what needs to be communicated to the next shifts staff
Complete cashier and closing reports, counting the bank at the end of each shift securely
Accept and record wake-up calls, delivering to the right department
Communicate any emergency, lost item or theft to proper security staff and/or authorities
Keep contingency lists in case of emergency and communicate any necessary messages
Perks you deserve
Well support you in and out of the workplace by offering:
Team-spirited coworkers
Encouraging leadership
Support to live a life of wellbeing and happiness
Opportunities to serve and give back to the community
Discounts on hotel rooms, gift shop items, food and beverage
Recognition programs
What were looking for
A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details
This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Youre welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know youre important to us. Youll make an impact in your role, and for that, youll be appreciated and valued.

To apply now, go to: https://jobs.marriott.com/marriott/jobs/190003KM?%3Flang=en-us


Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities.

Chat, engage and follow us on social media.
https://www.facebook.com/marriottjobsandcareers
http://www.twitter.com/marriottcareers
http://www.linkedin.com/company/marriott-international
http://www.instagram.com/marriottcareers
@lifeatmarriott on Snapchat

So, we ask, where will your journey take you?

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws


Browse other Customer Service Jobs in Texas

  1. Salesforce Developer

    San Antonio, TX
    Esolvit, Inc. is a technology solutions provider connecting IT talent to IT projects. Since its inception in 2006, Esolvit, Inc. h...
  2. SCRUM MASTER

    San Antonio, TX
    POSITION: SCRUM MASTER LOCATION: SAN ANTONIO TX DURATION: 6+ MONTHS (POSSIBLE TEMP TO HIRE) Skills: Scrum, Agile, CSM or ACP is a...
  3. Scrum Master

    San Antonio, TX
    Title: Scrum Master Location: San Antonio, TX Type: Direct Hire Job: CT77987417 IGNW is an engineering-based re...
  4. Customer Service Representative

    San Antonio, TX
    We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing all...
  5. Customer Service Representative - Consultant -...

    San Antonio, TX
    Come be a part of a company and service that you can feel great about. We truly care about all team members, and provide a fun, su...
  6. Customer Service Representative

    San Antonio, TX
    Customer Care Associate Customer Service Representative OVERVIEW Provide professional, friendly customer service in an exciting, f...
  7. Entry-Level Customer Service / Sales- Q1 Market...

    San Antonio, TX
    We/ve found those with restaurant, retail, and customer service experience typically are a great fit for our entry-level sales pos...
  8. Customer Service Representative II

    San Antonio, TX
    Maintains a high level of customer service to Lancer Corporation customers by effective communication and timely resolution to cus...
  9. Customer Service - Global Customer Service...

    San Antonio, TX
    Customer Service Do you ever want that perfect customer who doesn/t complain? Well working with children in an ESL classroom is wh...
  10. Medical Customer Service Representative II

    San Antonio, TX
    Customer Service Representatives II Description: Resolve customer inquiries via telephone and written correspondence in a timely a...