Get Customer Service JobsGet Customer Service Jobs

Guest Service Representative - Courtyard Raleigh Midtown - (19078497)


  • Marriott International
  • 06/12/19
  • Raleigh, NC
  • 27609
  • doe / Hourly
  • Part-Time
Here's To Your Journey with Courtyard

With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you''ll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World at Courtyard by Marriott.

The Courtyard Raleigh Midtown, located at 1041 Wake Town Drive, Raleigh, North Carolina, 27609 is currently hiring a Guest Service Representative.

Responsibilities include:

Welcome to our family



As a world-class leader in the travel industry, theres no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe.



The impact youll make



No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.



What youll do

Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
Secure payment, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities and local interests
Run daily reports, reviewing to see what needs to be communicated to the next shifts staff
Complete cashier and closing reports, counting the bank at the end of each shift securely
Accept and record wake-up calls, delivering to the right department
Communicate any emergency, lost item or theft to proper security staff and/or authorities
Keep contingency lists in case of emergency and communicate any necessary messages
Perks you deserve

Well support you in and out of the workplace by offering:

Team-spirited coworkers
Encouraging leadership
Support to live a life of wellbeing and happiness
Opportunities to serve and give back to the community
Discounts on hotel rooms, gift shop items, food and beverage
Recognition programs
What were looking for

A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details
This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.



Youre welcomed here



Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know youre important to us. Youll make an impact in your role, and for that, youll be appreciated and valued.



To apply now, go to: https://jobs.marriott.com/marriott/jobs/19078497?%3Flang=en-us/
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities.

Chat, engage and follow us on social media.

www.facebook.com/marriottjobsandcareers

http://www.instagram.com/marriottcareers

@lifeatmarriott on Snapchat

So, we ask, where will your journey take you?

-

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job Closed

This position is currently filled/closed/expired, please click here to search for similar positions.


Browse other Customer Service Jobs in North Carolina

  1. IT Support Engineer

    Raleigh, NC
    This role provides superior customer service to internal and external clients by maintaining local and remote computer systems and...
  2. Technical Support Specialist

    Cary, NC
    Title: Technical Support Specialist The technical support specialist, diagnoses, and troubleshoots incoming end user problems rega...
  3. Enterprise Account Manager

    Raleigh, NC
    Company Description Prometheus Group is a leading global provider of comprehensive and intuitive enterprise asset management softw...
  4. Desktop Support Specialist

    Raleigh, NC
    We provide technology that community financial institutions use to manage risk and drive growth. Our solutions automate key proces...
  5. Bilingual Customer Support Representative

    Raleigh, NC
    Job Summary The role of the Multilingual Technical Consultant is to provide technical and functional expertise to customers via on...
  6. Customer Service / Installation Coordinator

    Greensboro, NC
    What we do / why you should come work with us · Canter Power Systems is the largest residential standby generator installer in th...
  7. Vice President, Customer Contact Center

    Raleigh, NC
    Are you an analytical leader with the ability to drive results? Do you consistently challenge the status quo and seek to drive con...
  8. Account Manager

    Greensboro, NC
    Become an Account Manager for The Brooks Group, a Global Leader in Sustainable Sales Force Transformation The Brooks Group, founde...
  9. Account Manager

    Lumberton, NC
    To assist in the marketing of State Farm insurance and financial products in one of the fastest growing agencies in Eastern North...
  10. Commercial Insurance CSR

    Greensboro, NC
    Smart Choice is actively seeking a Commercial Insurance CSR. Duties / Responsibilities Commercial Insurance Customer Service Repre...