Get Customer Service JobsGet Customer Service Jobs

Guest Service Representative/Bistro Server - Courtyard Seattle Federal Way - (20001598)

  • Marriott International, Inc.
  • 01/07/20
  • Federal Way, WA
  • 98003
  • DOE / Hourly
  • Full-Time
Here's To Your Journey with Courtyard
With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World at Courtyard by Marriott.

The Courtyard Seattle Federal Way, located at 31910 Gateway Center Blvd, Federal Way, Washington, 98003 is currently hiring a Guest Service Representative/Bistro Server.
Responsibilities include: Welcome to our family

As a world-class leader in the travel industry, theres no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe.

The impact youll make

No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.

What youll do
Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
Secure payment, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities and local interests
Run daily reports, reviewing to see what needs to be communicated to the next shifts staff
Complete cashier and closing reports, counting the bank at the end of each shift securely
Accept and record wake-up calls, delivering to the right department
Communicate any emergency, lost item or theft to proper security staff and/or authorities
Keep contingency lists in case of emergency and communicate any necessary messages
Perks you deserve
Well support you in and out of the workplace by offering:
Team-spirited coworkers
Encouraging leadership
Support to live a life of wellbeing and happiness
Opportunities to serve and give back to the community
Discounts on hotel rooms, gift shop items, food and beverage
Recognition programs
What were looking for
A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details
This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Youre welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know youre important to us. Youll make an impact in your role, and for that, youll be appreciated and valued.

To apply now, go to:
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit to learn more about our workplace culture and career opportunities.
Chat, engage and follow us on social media.
@lifeatmarriott on Snapchat
So, we ask, where will your journey take you?
Additional Location - Tukwila, Washington; Tacoma, Washington; Kent, Washington

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Browse other Customer Service Jobs in Washington

  1. Teller 40 Hour Burien - Bilingual Spanish Required

    Seattle, WA
    Job Description Important Note: If you are selected to move forward in the process, next steps for this job may include an on-lin...
  2. Customer Service/Sales

    Kent, WA
    Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out custome...
  3. Associate Customer Experience Representative

    Marysville, WA
    Position Summary: The Associate Customer Experience Representative is responsible for ensuring best-in-class customer service is...
  4. Lead Teller Bellevue Kelsey Creek

    Ravensdale, WA
    Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to...
  5. Associate Customer Experience Representative

    Marysville, WA
    Position Summary: The Associate Customer Experience Representative is responsible for ensuring best-in-class customer service is...
  6. Cashier

    Vashon, WA
    Job Description Position Purpose: Cashiers play a critical customer service role by providing customers with fast, friendly, accur...
  7. Switchboard Operator

    Seattle, WA
    Job Number: 193073 Department: Switchboard Operator Hours: 3:00 ? 11:30p Virginia Mason is an internationally recognized leader...
  8. Inbound Contacts Representative - Full Time

    Tacoma, WA
    Description The Inbound Contacts Representative 1 represents the company by addressing incoming telephone, digital, or written inq...
  9. Patient Service Rep I

    Seattle, WA
    Job Number: 200370 Department: Admitting Hours: Fri/Sat, 3:30 p-12a, Sun-Tues- 4:30p-1a Located in Seattle, WA, Virginia Mason is...
  10. Customer Service Representative

    Seattle, WA
    Ref ID: 04430-9502521731 Classification: Customer Service Representative Compensation: $15.00 to $19.00 hourly Do you enjoy int...