Get Customer Service JobsGet Customer Service Jobs

Guest Service Representative 6pm - 2am - The Westin Peachtree Plaza, Atlanta - (20012786)


  • Marriott International, Inc.
  • 01/24/20
  • Atlanta, GA
  • 30303
  • DOE / Hourly
  • Full-Time
Here's To Your Journey with Westin

At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests well-being, and were energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If youre someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

The Westin Peachtree Plaza, Atlanta, located at 210 Peachtree St NW, Atlanta, Georgia, 30303 is currently hiring a Guest Service Representative 6pm - 2am.

Responsibilities include:

Welcome to our family



As a world-class leader in the travel industry, theres no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe.



The impact youll make



No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.



What youll do

Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
Secure payment, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities and local interests
Run daily reports, reviewing to see what needs to be communicated to the next shifts staff
Complete cashier and closing reports, counting the bank at the end of each shift securely
Accept and record wake-up calls, delivering to the right department
Communicate any emergency, lost item or theft to proper security staff and/or authorities
Keep contingency lists in case of emergency and communicate any necessary messages
Perks you deserve

Well support you in and out of the workplace by offering:

Team-spirited coworkers
Encouraging leadership
Support to live a life of wellbeing and happiness
Opportunities to serve and give back to the community
Discounts on hotel rooms, gift shop items, food and beverage
Recognition programs
What were looking for

A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details
This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.



Youre welcomed here



Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know youre important to us. Youll make an impact in your role, and for that, youll be appreciated and valued.


To apply now, go to: https://jobs.marriott.com/marriott/jobs/20012786?%3Flang=en-us/
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities.

Chat, engage and follow us on social media.

www.facebook.com/marriottjobsandcareers

http://www.instagram.com/marriottcareers

@lifeatmarriott on Snapchat

So, we ask, where will your journey take you?

-

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job Closed

This position is currently filled/closed/expired, please click here to search for similar positions.


Browse other Customer Service Jobs in Georgia

  1. Customer Service Leader - 3507 (Assistant Store...

    Dalton, GA
    The MAPCO team of more than 3,200 dedicated employees with a strong commitment in customer service delivers Convenience You Can TR...
  2. Now Hiring - Customer Service Representatives

    Atlanta, GA
    Job Description: Call Center Support Associate Atlanta, GA PLEASE NOTE: WE ARE NOT ACCEPTING WALK-INS. PLEASE COMPLETE ASSESSMENT...
  3. FIS Customer Service Representative - 2020

    Atlanta, GA
    Job Description: Call Center Support Associate Atlanta, GA PLEASE NOTE: WE ARE NOT ACCEPTING WALK-INS. PLEASE COMPLETE ASSESSMENT...
  4. Customer Account Specialist

    Atlanta, GA
    Location Sandy Springs, GA Description JOB DESCRIPTION Perform the tasks associated with customer setup, rate setup and maintenanc...
  5. Customer Sales Representatives

    Atlanta, GA
    Job Description: Call CenterTechnical Support Associate Atlanta, GA
  6. Hiring Now - Customer Account Representatives

    Atlanta, GA
    Job Description: Call CenterTechnical Support Associate Atlanta, GA
  7. Service Specialist

    Atlanta, GA
    STONE Resource Group is looking for a Service Technician with experience supporting banks for a 6 month contract-to-hire position...
  8. Technical Support Supervisor

    Atlanta, GA
    Business Group Highlights Health The Health group provides solutions to help government healthcare agencies lower administrative c...
  9. Customer Service and Sales Representative

    Atlanta, GA
    Customer Service / Sales Representative Paid Training, Full Time (40 Hours), 100% Hands-on and On-going Training **We do not offe...
  10. Customer Service Representative

    Atlanta, GA
    In the role of process associate, you will execute transactions as per prescribed guidelines and timelines, reviews and validates...