Get Customer Service JobsGet Customer Service Jobs

Guest Service Representative - 3pm-11pm - Courtyard Minneapolis Eden Prairie - (20003263)


  • Marriott International
  • 01/08/20
  • Eden Prairie, MN
  • 55344
  • doe / Hourly
  • Full-Time
Here's To Your Journey with Courtyard

With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you''ll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World at Courtyard by Marriott.

The Courtyard Minneapolis Eden Prairie, located at 11391 Viking Drive, Eden Prairie, Minnesota, 55344 is currently hiring a Guest Service Representative - 3pm-11pm.

Responsibilities include:

Welcome to our family



As a world-class leader in the travel industry, theres no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe.



The impact youll make



No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.



What youll do

Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
Secure payment, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities and local interests
Run daily reports, reviewing to see what needs to be communicated to the next shifts staff
Complete cashier and closing reports, counting the bank at the end of each shift securely
Accept and record wake-up calls, delivering to the right department
Communicate any emergency, lost item or theft to proper security staff and/or authorities
Keep contingency lists in case of emergency and communicate any necessary messages
Perks you deserve

Well support you in and out of the workplace by offering:

Team-spirited coworkers
Encouraging leadership
Support to live a life of wellbeing and happiness
Opportunities to serve and give back to the community
Discounts on hotel rooms, gift shop items, food and beverage
Recognition programs
What were looking for

A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details
This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.



Youre welcomed here



Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know youre important to us. Youll make an impact in your role, and for that, youll be appreciated and valued.


To apply now, go to: https://jobs.marriott.com/marriott/jobs/20003263?%3Flang=en-us/
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities.

Chat, engage and follow us on social media.

www.facebook.com/marriottjobsandcareers

http://www.instagram.com/marriottcareers

@lifeatmarriott on Snapchat

So, we ask, where will your journey take you?

Additional Location - Minneapolis, Minnesota; Bloomington, Minnesota; Shakopee, Minnesota; Chanhassen, Minnesota; Hopkins, Minnesota; St. Louis Park, Minnesota; Maple Grove, Minnesota

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job Closed

This position is currently filled/closed/expired, please click here to search for similar positions.

Critical Need Jobs


Browse other Customer Service Jobs in Minnesota

  1. Customer Service/Sales

    Lastrup, MN
    Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out custome...
  2. Support Services Counselor

    Falcon Heights, MN
    Thomas Allen is Hiring for a Support Services Counselor! Paid training is provided! LOCATION: Roseville, MN HOURS AVAILABLE: We...
  3. Sales Customer Specialist

    Hopkins, MN
    What sets Walser Chrysler Dodge Jeep Ram apart from the competition? We are a family focused, performance motivated, values driven...
  4. Sales Customer Specialist

    Burnsville, MN
    What sets Walser Experienced Autos apart from the competition? We are a family focused, performance motivated, values driven compa...
  5. Customer Service Representative

    Eden Prairie, MN
    Eden Prairie, Minnesota Skills call center,csr,calls,customer service,psychology,mental health Description Client Healthcare Job T...
  6. Sales Customer Specialist

    Burnsville, MN
    What sets Walser Mazda apart from the competition? We are a family focused, performance motivated, values driven company. As a loc...
  7. Sales Customer Specialist

    Burnsville, MN
    What sets Walser Subaru apart from the competition? We are a family focused, performance motivated, values driven company. As a lo...
  8. Sales Customer Specialist

    Brooklyn Park, MN
    What sets Walser Hyundai apart from the competition? We are a family focused, performance motivated, values driven company. As a l...
  9. Sales Customer Specialist

    Roseville, MN
    What sets Walser Roseville Buick GMC apart from the competition? We are a family focused, performance motivated, values driven com...
  10. Sales Customer Specialist

    South Saint Paul, MN
    What sets Walser St. Paul Subaru apart from the competition? We are a family focused, performance motivated, values driven company...