Get Customer Service JobsGet Customer Service Jobs

Guest Recognition Coordinator - Ritz-Carlton, St. Louis - (19000RXF)


  • Marriott International, Inc.
  • 03/14/19
  • Saint Louis, MO
  • 63105
  • DOE / Hourly
  • Full-Time
Guest Recognition Coordinator

At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

The Ritz-Carlton, St. Louis, located at 100 Carondelet Plaza, St. Louis, Missouri, 63105 currently has the following opportunity:

Guest Recognition Coordinator(19000RXF) :


Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests'' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.


We invite you to learn more about this position and apply at:https://jobs.marriott.com/marriott/jobs/19000RXF?%3Flang=en-us/

Connect with us on social media to keep up to date on The Ritz-Carlton news, learn more about our culture, and engage with the Careers team on Facebook.

www.facebook.com/marriottjobsandcareers

http://www.linkedin.com/company/ritz-carlton

Join The Ritz-Carlton Ladies and Gentlemen. The Art and Soul of Hospitality.

-

The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


Browse other Customer Service Jobs in Missouri

  1. Technical Support Representative

    St. Louis, MO
    Job Summary: Provide application support to internal and external clients.Job Responsibilities: Responsible for responding to req...
  2. CSR, sales

    Maryville, IL
    customer support and sales
  3. Customer Service Specialist

    St. Louis, MO
    Description We are genuine in our belief that sports make people better and so are you! Immerse yourself in a workplace that loves...
  4. Software Technical Support Analyst

    St. Louis, MO
    We design, develop, troubleshoot and debug a variety of web-based and mobile applications. At MoveHQ you will apply your knowledge...
  5. Support Consultant, D365 Customer Engagement

    St. Louis, MO
    DescriptionJOB SUMMARY: The Support Consultant-D365, Customer Engagement role will primarily focus on providing functional applica...
  6. Patient Access Representative

    Mexico, MO
    Role Purpose: ? This position is responsible for assisting patients during the onsite registration and arrival processes for sch...
  7. Patient Access Rep, South Admitting,...

    St. Louis, MO
    Job ID: 1183684 Employment Status: Part-Time Your Career. Made Better. Barnes-Jewish Hospital at Washington University Medical Ce...
  8. Patient Financial Services Representative

    Springfield, IL
    Status: Full Time Hours: 8:00 a.m. - 4:30 p.m. Basic Summary: Responds to a wide variety of complex customer inquiries and thos...
  9. Customer Service Representative - St. Louis

    St. Louis, MO
    Stratman Apparel is a garment decorator is seeking a dynamic and energetic Customer Service Representative who enjoys providing an...
  10. Patient Access Specialist-Emergency Department

    Springfield, IL
    Status: Full Time Hours: 9:45 p.m. - 6:15 a.m., including every other weekend Basic Summary: Assists in providing access to ser...