Get Customer Service JobsGet Customer Service Jobs

Guest Experience Specialist (Gatehouse Attendant) (Full Time) - Residence Inn - (19179408)

  • Marriott International
  • 12/31/19
  • San Diego, CA
  • 92130
  • doe / Hourly
  • Full-Time
Here's To Your Journey with Residence Inn

Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while employees provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in team work and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. Find Your World at Residence Inn by Marriott.

The Residence Inn San Diego Del Mar, located at 3525 Valley Center Drive, San Diego, California, 92130 is currently hiring a Guest Experience Specialist (Gatehouse Attendant) (Full Time).

Responsibilities include:

Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a guest first mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists to get it right for our guests and our business each and every time.

To apply now, go to:
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit to learn more about our workplace culture and career opportunities.

Chat, engage and follow us on social media.

@lifeatmarriott on Snapchat

So, we ask, where will your journey take you?

Additional Location - San Diego, California; Del Mar, California; Escondido, California; San Marcos, California

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job Closed

This position is currently filled/closed/expired, please click here to search for similar positions.

Browse other Customer Service Jobs in California

  1. Customer Service Program Specialist

    San Diego, CA
    Job Overview: Program Specialist/Call Center Service Representitive **Home-based during COVID-19** Get ahead in your career and m...
  2. Naval Mission Planning Systems Customer Support...

    San Diego, CA
    Position Overview ZENETEX specializes in management and technology support services for a variety of Federal agencies and commerci...
  3. SAP Customer Relation Management (CRM)

    San Diego, CA
    About Katalyst Technologies A leading, technology solutions provider providing industry-specific IT strategies and solutions for...
  4. Client Services Manager

    San Diego, CA
    Job Summary This entry level/junior position on the account team provides general account management services to a portfolio of co...
  5. Administrative Supervisor

    Pasadena, CA
    When you join Huntington Hospital in Pasadena, CA, you are aligning yourself with an organization whose values drive our philosoph...
  6. Complaint Management Specialist

    San Diego, CA
    Job Description US Tech Solutions is seeking a "Complaint Management Specialist- for a 12 months contract position with a cli...
  7. Customer Service and Sales Representative (Work...

    San Diego, CA
    Customer Service and Sales Representative (Work at Home) Now Hiring! Compensation for Full or part-time positions available from h...
  8. Customer Service Representative

    San Diego, CA
    Customer Service Representative interacts with both internal and external customers to maintain this reputation of delivering a hi...
  9. Customer Service Representative

    San Diego, CA
    Job Title: Customer Service Representative. Benefits: Medical, Dental, Vision and 401(k) Schedule: Monday through Friday (Flexible...
  10. Seeking Customer Service Representatives for...

    San Diego, CA
    Kelly Services is seeking Benefits Customer Service Representatives for a leading global advisory, broking and solutions company i...