Get Customer Service JobsGet Customer Service Jobs

Guest Experience Specialist - Full Time - Courtyard Houston Pearland - (19000ZEX)

  • Marriott International
  • 04/03/19
  • Pearland, TX
  • 77584
  • doe / Hourly
  • Full-Time
Here's To Your Journey with Courtyard
With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you''ll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World at Courtyard by Marriott.

The Courtyard Houston Pearland, located at 11200 Broadway, Pearland, Texas, 77584 is currently hiring a Guest Experience Specialist - Full Time.
Responsibilities include:

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a guest first mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists to get it right for our guests and our business each and every time.

To apply now, go to:
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit to learn more about our workplace culture and career opportunities.
Chat, engage and follow us on social media.
@lifeatmarriott on Snapchat
So, we ask, where will your journey take you?
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job Closed

This position is currently filled/closed/expired, please click here to search for similar positions.

Browse other Customer Service Jobs in Texas

  1. Customer Service Representative - Work at Home

    Houston, TX
    BEST PLACE FOR PEOPLE Join us in making connections. Teleperformance connects the biggest and most respected brands on the plane...
  2. Call Center Representative - Remote

    Houston, TX
    BEST PLACE FOR PEOPLE Join us in making connections. Teleperformance connects the biggest and most respected brands on the plane...
  3. Call Center Representative - Work from Home

    Houston, TX
    BEST PLACE FOR PEOPLE Join us in making connections. Teleperformance connects the biggest and most respected brands on the plane...
  4. Customer Service Representative

    Houston, TX
    WE WANT TO HIRE YOU ! ARE YOU FRIENDLY? ARE YOU HELPFUL ? Full Time Bilingual (Spanish) Customer Service Position Available Experi...
  5. IT Support Representative - Part Time

    Houston, TX
    Summary The IT Support Representative will provide technical assistance and answers to users" questions, assisting users by trou...
  6. Insurance Service Specialist

    Houston, TX
    Customer Service -- Bilingual NOW HIRING Qualifications: • MUST BE BILINGUAL (English and Spanish) • Experience • Great phon...
  7. RN, Registered Nurse - Patient Intake Center - PRN

    Houston, TX
    Description This is a PRN position. The RN Intake Case Manager is responsible for initial screening of all patients which physic...
  8. Sales Associate (Customer Service Expert)

    Friendswood, TX
    US-TX-FRIENDSWOOD At Car Toys, we"re always on the lookout for talented Sales Associates to join our team! Founded in 1987, Ca...
  9. Account Manager

    Houston, TX
    Make plans to attend a professional Sales / Management Career Fair in the Houston area on December 9th! Base Salary, commissions,...
  10. Customer Service Consultant

    Bryan, TX
    Customer Service Consultant At Wayfair, we care about our customers! Our award-winning Customer Service Team balances technology a...