Get Customer Service JobsGet Customer Service Jobs

Guest Experience Expert - Bethesda Marriott Suites (18003ATX)

  • Marriott International
  • 11/28/18
  • Bethesda, MD
  • 20817
  • doe / Hourly
  • Full-Time
Heres To Your Journey with Marriott Hotels Resorts Suites

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott Internationals flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youre happy, our guests will be happy. Its as simple as that. Our hotels offer a work experience unlike any other, where youll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. Thats The JW Treatment

The Bethesda Marriott Suites located at 6711 Democracy Boulevard, Bethesda, MD 20817 is currently hiring a Guest Experience Expert.

Responsibilities include: Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.

To apply now, go to:

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit to learn more about our workplace culture and career opportunities.

Chat, engage and follow us on social media.
@lifeatmarriott on Snapchat

So, we ask, where will your journey take you?

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Browse other Customer Service Jobs in Maryland

  1. Business Development Executive

    Bethesda, MD
    Job ID 2018-16061 Category Sales, Marketing / Media Posted Date 2018-09-11 Location US-MD-Bethesda More information about this jo...
  2. Business Development Executive

    Bethesda, MD
    Job ID 2017-14705 Category Sales, Marketing / Media Posted Date 2017-11-20 Location US-MD-Bethesda More information about this jo...
  3. Drive with Via - Make $ hourly driving your own...

    Bethesda, MD
    Drive with Via in California! Via is the ridesharing app that is revolutionizing transportation - and we're looking for drivers...
  4. Retail Sales Associate

    Ashburn, VA
    Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs...
  5. Food and Retail Delivery - Flexible Hours

    Washington, DC
    Sign up and we'll send you a free delivery bag and prepaid card so you can deliver food, drinks, retail, and more - from anywhere...
  6. Help Desk Specialist

    Falls Church, VA
    SRISYS, Inc. is a Cincinnati, Ohio based Software and Professional consulting services company, providing IT services in Public (F...
  7. Sr. Desktop Technician

    Rockville, MD
    Daily tasks include: Receiving tickets via ServiceNow ticketing system, prioritizing tasks and assignments, documenting all troubl...
  8. Helpdesk Specialist (Journeyman)

    Washington, DC
    Resolves technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, sof...
  9. HelpDesk Analyst

    Washington, DC
    At least Seven years of overall IT experience, including a minimum of Five years of experience providing general help desk support...
  10. Application Support Specialist

    Rockville, MD
    Bachelor s degree in IT field and at least two to three years related work experience Possess a strong ability with relational dat...