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Customer Service Representative


  • Arrays Systems
  • 10/11/21
  • Palos Verdes Peninsula, CA
  • 90274
  • 34 / Hourly
  • Full-Time
As a member of our Call Center team, youll redefine how our customers engage with the latest product offerings, media and entertainment. Its an opportunity to be the voice of AT&T a global leader in communications and technology, in a career where well count on you to deliver a best-in-class customer experience.

You may also be required to:

Handle wireless local number portability (WLNP), relocations, combined bill support, after hours inquiries and pre-paid service.
Troubleshoot and resolve customer voice & data issues across networks and interdependent network elements while considering network conditions, connectivity, devices, applications, provisioning and billing.
Use customer service skills to assist customers with products and services such as but not limited to laptop connect services including air cards, USB devices, initial set-up, configuration of software & applications.
Proactively engage T3 support (network and IT) to address & resolve issues.


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