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Contract Customer Service


  • Global Channel Management, Inc
  • 09/15/21
  • Phoenix, AZ
  • 85040
  • 18 / Hourly
  • Contractor
Contract Customer Service needs 1+ years of experience
Contract Customer Service requires:
MS Office
Loans
Customer service
Data entry

Contract Customer Service duties:
Interviews customers and records interview information into computer for customer service by performing the following duties.
Answers incoming calls regarding the servicing of student loans.
Answers questions about the organization and provides callers with loan servicing information.
Data entry of account information.
Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records, and issues discontinuance orders.
Must be responsive, professional, accurate and courteous at all times. Solicits sale of new or additional services.
Adjusts or refers complaints to designated departments for investigation. \
Researches conditions and troubleshoots.


Contract Customer Service needs 1+ years of experience
Contract Customer Service requires:
MS Office
Loans
Customer service
Data entry

Contract Customer Service duties:
Interviews customers and records interview information into computer for customer service by performing the following duties.
Answers incoming calls regarding the servicing of student loans.
Answers questions about the organization and provides callers with loan servicing information.
Data entry of account information.
Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records, and issues discontinuance orders.
Must be responsive, professional, accurate and courteous at all times. Solicits sale of new or additional services.
Adjusts or refers complaints to designated departments for investigation. \
Researches conditions and troubleshoots.


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