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Chat Representative


  • Global Channel Management, Inc.
  • 08/14/19
  • Dallas, TX
  • 75251
  • 14 / Hourly
  • Full-Time
Flexible to accept a schedule anywhere between 7am and 6pm. Part time or split shifts are possible

Chat Representative needs customer service experience

Chat Representative requires:

Leave and return from lunch/breaks at scheduled time
Ready to take the first call at their scheduled shift time
Must be ready to work at their scheduled time without distractions.
Must be able to work the day after Thanksgiving
Must be available to complete the assignment through mid-December with no pre-planned vacations or appointments
call center
inbound, outbound

Chat Representative duties:

interactions via various communication channels such as voice, email, internet chat and social media to ensure orders are processed correctly
handle complaints or technical questions, and ensure order is completed and shipped on time
Representatives are typically expected to make suggestions to customer on other products and/or services in an effort to up sell an order and may receive incidental additional incentives


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