Job Title: Retail Customer Support
Location: Dickson, TN
Zip Code: 37055

Description:

YOU ALWAYS... reach your goals.

The market leader in wireless communications, Verizon Wireless relies on the most talented workforce in the industry to keep our 45 million customers satisfied. Customer Support Reps are keeping us on the move. Isn't it time you achieved your goals with us in a position with high-earning potential?

Drawing on your 1+ years' customer service experience, positive attitude and first-class communication skills, you'll handle a wide range of activities, including taking customer phone calls, resolving bill and payment issues, and managing bill re-rating and rate plan change inquiries. When not on the telephone, you'll assist with store operations by processing sales orders and bill payments, activating new accounts, and handling cash, invoices as well as purchase requisitions.

Qualifications

You'll be one of the first people our customers come in contact with; we look for a professional, courteous attitude reflecting the Verizon Wireless commitment to quality service. Other qualifications include excellent communication and interpersonal skills. An associate's or bachelor's degree and computer proficiency is preferred. Bilingual candidates (Spanish/English) are highly desirable.

The value begins with you.

Own Your Career.

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