Job Title: Now Hiring Catering Reps!!
Location: New York, NY
Zip Code: 10162

Description:

Great Opportunities Await You at Cos?!

We are hiring creative, enthusiastic and energetic individuals for several Catering Representative positions in your area!

Cos? is the premium convenience restaurant that offers breakfast, lunch, afternoon coffee, dinner and dessert menus full of creative, fresh, flavorful food and beverages.

As a preferred employer of choice, we created an environment that gives our partners something to look forward to every day. We are a People Development Company and we measure our success not only on sales and profit but by the well-being of our partners.

The Cos? vision is to become America's favorite quality, convenience restaurant by providing customers authentic, innovative, savory food while remaining an affordable luxury. The exciting news is you can be a part of it!

Position Description

* Identify and handle customer inquiries.
* Apply customer service policies.
* Perform business retention activities.
* Resolve customer problems
* Educate customers on products and services offered.
* Match product benefits with customer needs.
* Enter coding and tracking information completely and accurately.

*Shifts are from 7am-3pm, 9am-5pm and 10am-6pm

REQUIREMENTS:

*Two years of call center customer care experience, preferably in a reservation or order taking environment.
*Excellent oral, written and interpersonal communication skills. *Exceptional listening and analytical skills.
*Intermediate level of knowledge/expertise with PC hardware and software (Word and Excel).
*Strong knowledge of customer care processes and techniques.
*Demonstrated ability to work well in a team environment.
*Dedication to providing exceptional customer service.
*High School or GED equivalent.

Benefits

Competitive Pay~Direct Deposit~Comprehensive Medical~Dental and Vision Insurance~ Health Care & Dependent Care Spending Accounts~ 401K Retirement Savings Plan~ Scholarship Bonus~ Employee Referral Bonus and Contest~ Employee Assistance Program (EAP)~Product Discount

Check out our website: [link removed]http:// [link removed] and [link removed]http:// [link removed]

Please apply in person at the following location:

38 E. 45th Street
New York, NY 10017
Phone: 212-370-0705

Or send your resume to [email removed]

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